Privacy Policy

Privacy Policy for JCI East Java App

Last Updated: January 2024

This Privacy Policy explains how JCI East Java ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you use the JCI East Java App (the "App"). By using the App, you consent to the practices described in this policy.

1. Information We Collect

    1.  Information You Provide: We may collect personal information that you voluntarily provide when using the App, such as your name, email address, phone number, and other contact details when you register for an account, participate in events, or submit forms.
    2. Device Information: We may collect information about your device, including IP address, operating system, browser type, and unique device identifiers when you access the App. 
    3. Usage Data: We may collect information about how you use the App, including the pages you visit, features you use, and interactions with other users.

2. Use of Information 
We may use the collected information for the following purposes: To provide and maintain the App's functionality. To communicate with you, respond to inquiries, and send updates. To improve the App's user experience and develop new features. To personalize your experience and show relevant content. To monitor and analyze usage patterns and trends.

3. Disclosure of Information 
We may share your personal information with: Third-party service providers that assist us in providing the App's services. Law enforcement or government agencies when required by applicable laws or regulations. Other JCI East Java App users when you voluntarily share information through the App's features.

4. Data Security 
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

5. Your Choices 
You may have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you. Correction: You can request that we correct any inaccurate or incomplete information. Deletion: You can request the deletion of your personal information. Opt-out: You can opt-out of receiving promotional emails from us.

6. Children's Privacy 
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us to request its deletion.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the App with the last updated date.

8. Membership Cancellation and Refund

  1. Non-cancellation Policy: Upon agreeing to join JCI East Java as a member, individuals acknowledge that their membership subscription is non-cancellable. We encourage our members to review all membership benefits and terms carefully before joining.

  2. Refund Eligibility: Given the non-cancellable nature of our memberships, refunds are generally not provided. Membership fees are utilized immediately to provide benefits to all members, including but not limited to, access to exclusive events, training sessions, and networking opportunities.

  3. Exceptional Circumstances: JCI East Java recognizes that exceptional circumstances may arise where a refund could be considered. These circumstances are limited to Overpayment.

  4. Refund Process: Members seeking a refund under the exceptional circumstances outlined must submit a written request to JCI East Java within 30 days of the recognized issue. The request should include:

    • Member's full name and contact information.
    • Detailed explanation of the reason for the refund request.
    • Any relevant documentation supporting the request.

    JCI East Java will review refund requests on a case-by-case basis and communicate its decision within 30 business days of receipt. Approved refunds will be processed to the original payment method within 60 business days.

  5. Amendments to the Refund Policy: JCI East Java reserves the right to amend this refund policy at any time. All members will be notified of significant changes to the policy terms.

 

9. Contact Information 
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@jcieastjava.or.id.

By using the JCI East Java App, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of the App.